How dry food business streamlines pallet management with cutting-edge pooling solutions

Chelmer Foods, a prominent supplier of dried fruits, nuts, seeds, and pulses serving industries such as snack foods and food service providers, has joined forces with Tosca to enhance its pallet management processes. By adopting Tosca’s MP3/DIC 1210 pooled reusable plastic pallets, Chelmer Foods has streamlined operations, ensured consistent quality, and elevated customer satisfaction.

Tackling operational challenges with smart pallet solutions

As its business expanded, Chelmer Foods encountered increasing difficulties in managing thousands of pallets across its four internal sites. With a global supply chain spanning more than 20 countries, the company was using around 6,000 second-hand plastic pallets. However, inconsistent quality caused frequent durability and reliability issues, leading to inefficiencies, breakages, and customer dissatisfaction. The need for a sustainable and efficient solution became critical to keeping up with growing customer demands for food-grade plastic pallets.

Recognizing the necessity of a more reliable approach, Chelmer Foods began its search for an effective partner. Simon Heather, Director at Chelmer Foods, reflected on their journey: "From the start of our discussions with Tosca, the process has been straightforward, significantly reducing the challenges associated with plastic pallets."

Tosca’s impact: Quality, efficiency, and reliability

Chelmer Foods transitioned to Tosca’s reusable MP3/DIC 1210 pallets, immediately benefiting from their consistent quality and durability. This switch resolved longstanding issues with broken pallets, simplifying operations and improving customer relationships. The smooth integration was aided by Tosca’s existing connections with many of Chelmer Foods’ customers, fostering trust and continuity.

Tosca’s pooling system further alleviated the logistical burdens of pallet maintenance, repairs, and tracking. By outsourcing these responsibilities, Chelmer Foods could concentrate on core operations, saving time and resources. This solution not only addressed operational challenges but also reduced costs associated with pallet-related inefficiencies.

Simon Heather expressed satisfaction with the collaboration: "Tosca’s pre-established relationships with our customers ensured a seamless transition, exactly as planned."

Fostering a sustainable and collaborative future

Looking ahead, Chelmer Foods and Tosca are exploring initiatives to further enhance efficiency and sustainability. These include using Tosca pallets for inbound overseas deliveries and integrating foldable bins into operations to align with industry trends and regulatory standards.

Heather emphasized the importance of Tosca’s adaptability and long-term partnership: "With ever-changing customer demands, it’s reassuring to work with a partner like Tosca that’s flexible and committed to addressing challenges collaboratively."

Through its partnership with Tosca, Chelmer Foods has revolutionized its pallet management system, improving operational efficiency, strengthening customer relationships, and embracing sustainable practices. This collaboration highlights how tailored pooling solutions can address complex supply chain needs, empowering businesses to thrive in a dynamic market.

About Tosca

Tosca is a global expert in reusable packaging and performance pooling solutions. Focused on sustainability and innovation, Tosca provides high-quality packaging solutions for industries worldwide. With end-to-end pooling capabilities, Tosca helps growers, suppliers, and retailers enhance supply chain efficiency and reduce costs.

Join the growing list of businesses benefiting from Tosca’s reusable pallet systems. Send your inquiry today to see how Tosca can transform your logistics.